According to Gizmochina, according to Chinese news Sina Finance, a Weibo user recently bought the new OnePlus Ace and after using the smartphone on the very first day, the user reported the problem of overheating, due to which the smartphone was held in his hand. I had trouble.
The user posted that he played the mobile game continuously for just one hour on the smartphone, during which the phone’s battery temperature reached 43.7 °C and the CPU temperature was at 46.5 °C. Another Weibo user also joined the conversation by sharing a video which showed that the battery of his OnePlus Ace was at over 44.6°C and the CPU was at 60.4°C during that time, which is the best experience of using the phone. makes it useless.
Not that it was just one incident, as more and more OnePlus Ace customers joined the Weibo issue and the hashtag “#OnePlus phones so hot that in burn hands” went up in trading on Weibo.
Addressing the issue, OnePlus has contacted Sina Finance to respond to customers, stating that the Weibo user was playing Genshin Impact for 1 hour and thought his phone was overheating because the phone But due to the temperature of about 42 degree Celsius, the hands were having difficulty in catching. In such a situation, the user felt that there was a problem with the quality control of his OnePlus Ace smartphone. Responding to the press, OnePlus said that it is actually a common occurrence for the phone to heat up during gaming. It is natural for the users to face the high temperature of the phone and this will not affect the daily functionality of the smartphone.
OnePlus Ace was launched in China on April 21 in China. In terms of processor, this smartphone works on MediaTek Dimensity 8100 MAX, which is claimed to provide more performance than the standard Dimensity 8100. After that this smartphone was launched globally as OnePlus 10R and it entered India on 28 April.